Sometimes, spending hours on the computer searching for the best travel deals gets you results -- and other times, it just leads to frustration. When you work with a travel agent, she does that legwork, searching out the travel options that best meet your needs and budget. In most cases, travel agents have access to information about rates and routes that average consumer might not have, saving you time and money, even when you consider the agent's fee. Using a travel agent can also help you score a great deal on a package or promotion. Agents generally receive information and access to promotions from resorts, cruise lines and other travel providers that aren't available to the general public.